Loyalty Solutions

Turn New Customers into Loyal Clients
with LoyaltyPlus

We don’t just deliver technology, we power the relationship that drives your business forward.

LoyaltyPlus (with HQ in South Africa) is a global leader in customer reward services since 1996.

Combining world-class technology with industry best practices, we deliver innovative, end-to-end loyalty solutions tailored to evolving business needs.

We deliver innovative loyalty solutions across various industries, including: Frequent Flyer, Leisure, Retail, and Coalition Customer Reward programmes.

Our strength lies in empowering clients with flexible, enabling solutions while they retain full ownership and control of their loyalty programmes. LoyaltyPlus manages all operations and technical aspects of your loyalty programme, ensuring seamless execution so businesses can focus on growth.

Solutions

A comprehensive suite of services

In addition to our flagship solutions, LoyaltyPlus delivers a comprehensive suite of services — including bespoke loyalty programme design, custom software development, and specialised hosting solutions — all tailored to meet the evolving needs of modern enterprises.

With extensive experience across diverse loyalty ecosystems, LoyaltyPlus has cultivated robust expertise in:

  • Loyalty Programme Design & Implementation
  • Marketing Campaign Management
  • Transaction & Event Tracking
  • Customer Communication Services
  • System Integration & Hosting

With over 30 years of experience, LoyaltyPlus has built lasting relationships with local and global companies. Our reputation is founded on integrity, transparency, commitment, innovation, and attention to detail. Ensuring cost-effective, high-impact loyalty solutions.

Designing the Right Programme

  • Choose the right strategy for your market.
  • Set clear earn & redeem rules.
  • Create promotions and messages that engage customers.
  • Automate processes to increase efficiencies and ensure data accuracy.
  • Track progress with easy-to-understand reports and charts.

Managing the Programme for you

Prefer a managed service? We can run it end-to-end:

  • Day-to-day administration.
  • Multilingual customer support.
  • Partner management and commercial agreements.
  • Always-on campaigns to drive engagement.
  • Financial reporting and ROI tracking.

Our Engagement Model

  • Understand your business, customers and goals.
  • Design a programme that compliments your brand.
  • Reward frequent and occasional customers.
  • Include employees and partners where relevant.

This ensures your loyalty programme is personal, useful and effective.

Simplified Customer Management

Our CRM system provides:

  • A single, 360° view of each customer.
  • Centralised, secure data.
  • Workflow automation.
  • Powerful analytics that fuel smarter
    decisions.
  • Mobile tools so managers can approve promotions, view KPIs and respond to customers on the go.

Undrestanding Your Data

With LoyaltyPlus Analytics, you can:

  • View dashboard with 40+ chart types.
  • Drill down without coding skills.
  • Use pre-built KPIs by industry.
  • Run analytics in a separate environment to protect operational performance, while data security is enforced across all systems.

Growing with Partners

No need to build your value proposition alone. We connect you with local and international partners to make your loyalty programme more valuable.

This includes:

  • Negotiating partnerships.
  • Managing coalitions.
  • Pre-approved partners you can add right away.

Key differentiators

Business rules flexibility
Integration ability
Reliability and scalability
Ability to exchange information via various integration protocols
Exceptional uptime record
After implementation support
Active roadmap
Cloud (hosted) model
Implementation methodology
Functional diversity
Anti-fraud measures
Long history in loyalty
Development speed
Excellent track record with major integrations
Oracle partner
Multilingual

Clients & Partners

  • Cresta
  • MICA
  • Mahala 2
  • Wildman
  • MyBonus
  • Agri Bonus
  • Air Botswana
  • Air Senegal
  • asky
  • Chamwings
  • SANParks

Easy reward redemption

Why choose LoyaltyPlus?

1True loyalty isn’t just transactional — it’s transformational.
It’s cultivated through consistent, personalised experiences that honour each customer’s unique journey, preferences, and aspirations. In today’s competitive landscape, loyalty is no longer about points and perks — it’s about relevance, connection, and trust.
2With LoyaltyPlus, you gain more than a platform — you gain a partner.
Our modular, scalable technology empowers you to design loyalty programmes that evolve with your customers, integrating seamlessly with CRM, analytics, and engagement tools. Whether you're launching a new initiative or refining an existing one, LoyaltyPlus helps you move beyond generic rewards to create emotionally intelligent, data-driven experiences that drive retention and advocacy.
3Together, we turn loyalty into a strategic growth engine.
From personalised journeys to real-time insights, LoyaltyPlus equips your brand to deepen relationships, differentiate meaningfully, and unlock lifetime value - one customer at a time.