Build Trust

Inspire Loyalty

With our secure, proven platform and expert team, you can confidently scale your loyalty programme and turn customer engagement into measurable business growth.

LoyaltyPlus is an independent CRM and loyalty solutions provider with over three decades of experience in designing, building, and managing innovative customer engagement platforms.

Since 1989, our leadership and development teams have delivered enterprise-grade technology solutions across a broad range of sectors, always with a focus on driving measurable business outcomes through customer loyalty and retention.

Our platforms are modular, flexible, and scalable – empowering clients to respond rapidly to market changes, personalise customer experiences, and drive long-term loyalty.

We specialise in the end-to-end delivery of loyalty programmes for each one's needs

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Gamification
Engine

Engage customers through tiers, badges, punch cards, and chance-to-win games that reward non-transactional behaviours and boost programme stickiness.

Omnichannel
Integration

Seamlessly connect loyalty data across CRM, CDP, commerce, POS, ERP, media, and analytics systems via real-time APIs, data feeds, and webhooks.

Flexible Rewards Management

Build and manage a dynamic catalogue of discounts, gift cards, merchandise, digital perks, and exclusive experiences — tailored by segment or individual preferences.

Real-Time Analytics & Dashboards

Monitor KPIs, loyalty metrics, engagement levels, and year-over-year trends with customisable dashboards to optimise strategies and demonstrate ROI.

Branded Member Portals & Mobile App

Deliver fully customisable web portals and iOS/Android mobile apps with rapid onboarding, secure mobile-first design, and on-the-go engagement.

Rule-Based Points & Tier Configuration

Configure complex business rules for points accrual, redemption, and tier progression without custom development — enabling rapid program tweaks.
  • SANParks
  • Wildman
  • Agri Bonus
  • Mahala 2
  • asky
  • Air Senegal
  • Chamwings
  • MyBonus
  • MICA
  • Air Botswana
  • Cresta
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Why LoyaltyPlus?

We combine deep technical knowledge with a client-centric approach, allowing us to tailor solutions that deliver exceptional performance while staying aligned with your strategic goals.

Our focus is on providing:

• Faster time to market
• Lower total cost of ownership
• Reduced implementation risk
• Operational efficiency through automation
• A superior member experience that builds emotional and transactional loyalty

Our track record spans multiple industries including retail, financial services, hospitality, telecommunications, and more – equipping us to understand your environment and deliver with confidence.

35+

years

Proven Loyalty Expertise

Decades of experience in CRM, loyalty programme strategy, system integration, and community management

Loyalty in the palm of your hand

The LoyaltyPlus Mobile App transforms every member’s smartphone into a powerful loyalty command centre – offering streamlined access, on-the-go engagement, and personalised rewards that extend your brand’s reach.

Branded & Customisable

Configured to match your unique brand identity and business requirements.

Multi-Platform Access

Available for both Android and  iOS, with a clean, intuitive UI.

Fast Member Onboarding

Quick enrolment and setup with secure mobile-first design.

Beyond Transactions

Reward engagement activities like surveys, social sharing, and donations – not just purchases.

Mobile loyalty is no longer a nice-to-have, it’s a
strategic advantage.

The LoyaltyPlus App keeps members close, engaged, and excited to interact with your programme anytime, anywhere.

Our Capabilities at a Glance

Advanced Segmentation & Personalised Campaigns

Leverage first-party loyalty data to segment members and deliver targeted offers across email, SMS, and social channels for maximum relevance.

Scalability & Deployment Flexibility

Choose cloud-hosted, hybrid, or on-premise deployment and scale from thousands to hundreds of millions of members with pay-as-you-grow licensing.

Enterprise-Grade Security & Compliance

Safeguard data with strict access controls, audit trails, and readiness for GDPR, PCI DSS, and other global regulations.

Ongoing Innovation

Regular updates incorporating emerging trends in loyalty, data analytics, gamification, and customer engagement.

Full-Service Delivery

Benefit from end-to-end implementation, contact-centre integration, reward fulfilment services, and quarterly feature updates driven by emerging loyalty trends.

Build Stronger Connections in Every Industry with LoyaltyPlus

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Built for Loyalty. Powered by Trust

In addition to our flagship solutions, LoyaltyPlus delivers a comprehensive suite of services — including bespoke loyalty programme design, custom software development, and specialised hosting solutions — all tailored to meet the evolving needs of modern enterprises.

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Frequent
Flyer

Loyalty goes beyond miles and the inflight entertainment. It's about creating a reason to fly with you again and again.
Fly more

Frequent
Stay

In the hospitality industry, experience is everything and a loyalty programme can help you deliver those key ingredients that builds lasting guest relationships.
Stay more

Frequent
Freighter

Frequent Freighter is a loyalty platform built for airlines and cargo operators to strengthen relationships with freight forwarders, agents, and customers.
Transport more

Frequent
Shopper

In today’s competitive retail environment, price and product alone aren’t enough to win customer loyalty. Shoppers crave personalised experiences, recognition, and rewards.
Shop more

Employee
Benefits

Recognise. Reward. Motivate and retain your team with a flexible rewards programme that turns everyday work into lasting loyalty.
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GoLoyalty

A loyalty solution programme for small enterprises that have the ability to manage members, accrue and redeem points.
Know more

Meet some of our Partners

Our Features at a Glance

Real-Time Points Accrual & Redemption

  • Seamless tracking and instant reward allocation across channels.
  • Supports complex earning rules and partner integrations.

Multi-Channel Campaign Management

  • Email, SMS, app notifications, and social media integration.
  • Dynamic segmentation and personalised messaging.

Customisable Member Portals

  • Branded interfaces for members and partners.
  • Self-service options for profile updates, reward tracking, and engagement.

Advanced Fraud Detection

  • Rule-based monitoring and alerts for suspicious activity.
  • Helps protect programme integrity and member trust.

Gamification & Tiered Loyalty

  • Badges, punch cards, and tier progression to boost engagement.
  • Encourages repeat behaviour and emotional loyalty.

API-Driven System Integration

  • REST and SOAP APIs for interoperability with POS, ERP, CRM, and voucher systems.
  • Enables real-time data exchange and automation.

Mobile App Integration

  • Android and iOS support with branded UI.
  • On-the-go access to rewards, surveys, and social sharing.

Customisable Rewards Catalogue

  • Merchandise, experiences, discounts, and digital perks.
  • Tailored to industry needs (retail, airline, hospitality, etc.).

Real-Time Analytics & Dashboards

  • Track KPIs, engagement metrics, and campaign performance.
  • Supports strategic decision-making and ROI analysis.

Flexible Deployment Models

  • Cloud-hosted, hybrid, or on-premises options.
  • Scalable architecture to grow with your business.

Seamless Integrations